FAQ
1) I ordered my John Tesh tickets. When will they ship?Once you have ordered your John Tesh tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your John Tesh tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the John Tesh event!
2) I think I may have received the wrong John Tesh tickets. What do I do?It is rare that a buyer will receive the wrong John Tesh tickets, but accidents can happen. If you believe that you have received the incorrect John Tesh tickets, please contact the ticket broker that is listed on your John Tesh receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the John Tesh tickets are in a better section, then the ticket broker might have decided to upgrade your John Tesh tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong John Tesh tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
3) What do I do if the John Tesh start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the John Tesh event. They would be happy to let you know of any changes to the John Tesh event.
4) What do I do if my order for John Tesh tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for John Tesh tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the John Tesh order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other John Tesh tickets for you or we will allow you to cancel the order for a refund. When looking for alternate John Tesh tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
5) I want to purchase pop & rock tickets but I don't know if an event for John Tesh is planned in the near future. How do I find information about the John Tesh schedule?TicketSupply.com posts the John Tesh schedule if it has been made public. You can view the John Tesh schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see John Tesh. Just select the tickets you want, make a purchase, and get ready to attend that pop & rock event of a lifetime!