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FAQ
1) What do I do if the Jorge Falcon event that I had tickets for is postponed and rescheduled but I cannot go?If the Jorge Falcon event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Jorge Falcon tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Jorge Falcon schedule to reflect the new date. TicketSupply.com is not responsible for postponed Jorge Falcon events and can not issue any refunds for these. If there is no rescheduled date and the Jorge Falcon event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if I received an error message when placing my Jorge Falcon ticket order?If you see an error message when you are placing your order for Jorge Falcon tickets, check to make sure that the details you provided on the Jorge Falcon order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) How do I find parking information, security procedures, and the Jorge Falcon gate opening times for the venue?The best way to get the most accurate and updated Jorge Falcon event details is to contact venue directly. A latin representative will be able to direct you to find more information about parking and any relevant security details for the Jorge Falcon event. The representative will also be able to provide you with the Jorge Falcon gate/door opening times. In most cases, this Jorge Falcon event information will also be available on the venues web site.
4) What if the Jorge Falcon event is postponed?If the Jorge Falcon event is postponed, your Jorge Falcon tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Jorge Falcon tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Jorge Falcon tickets.
5) I purchased more than one Jorge Falcon ticket, are all the seats together?Unless it is clearly noted on the Jorge Falcon ticket notes, all of the tickets for the Jorge Falcon event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Jorge Falcon receipt.