FAQ
1) How do I find parking information, security procedures, and the Josh Gracin gate opening times for the venue?The best way to get the most accurate and updated Josh Gracin event details is to contact venue directly. A country & folk representative will be able to direct you to find more information about parking and any relevant security details for the Josh Gracin event. The representative will also be able to provide you with the Josh Gracin gate/door opening times. In most cases, this Josh Gracin event information will also be available on the venues web site.
2) Why isn't my name displayed on my Josh Gracin tickets?You are purchasing these Josh Gracin tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Josh Gracin event. Since the concert venue only scans the ticket barcodes, the name on the Josh Gracin ticket is irrelevant. It should not prevent you from seeing Josh Gracin and experiencing the full country & folk event.
3) What do I do if my order for Josh Gracin tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Josh Gracin tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Josh Gracin order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Josh Gracin tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Josh Gracin tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
4) I want to purchase country & folk tickets but I don't know if an event for Josh Gracin is planned in the near future. How do I find information about the Josh Gracin schedule?TicketSupply.com posts the Josh Gracin schedule if it has been made public. You can view the Josh Gracin schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Josh Gracin. Just select the tickets you want, make a purchase, and get ready to attend that country & folk event of a lifetime!
5) I think I may have received the wrong Josh Gracin tickets. What do I do?It is rare that a buyer will receive the wrong Josh Gracin tickets, but accidents can happen. If you believe that you have received the incorrect Josh Gracin tickets, please contact the ticket broker that is listed on your Josh Gracin receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the Josh Gracin tickets are in a better section, then the ticket broker might have decided to upgrade your Josh Gracin tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Josh Gracin tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.