FAQ
1) I bought Josiah Bell tickets but now I don't want to go. How do I cancel my order?Unfortunately, because r & b & soul tickets are a one-of-a-kind item our Josiah Bell ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) There isn't time to ship my Josiah Bell tickets; can I get my tickets at will call?Yes, you can either get your Josiah Bell tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Josiah Bell ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your r & b & soul tickets. Note: If you are picking your Josiah Bell tickets up at will call, be sure to bring your ID to the box office window.
3) I purchased more than one Josiah Bell ticket, are all the seats together?Unless it is clearly noted on the Josiah Bell ticket notes, all of the tickets for the Josiah Bell event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Josiah Bell receipt.
4) How do I make sure that the Josiah Bell discount code is properly applied to my r & b & soul order?All of our tickets are offered at discounted prices. However, if a Josiah Bell discount code was provided, simply enter it in the proper area at checkout. Once you enter the Josiah Bell discount code, scroll up and verify that the discount code was applied for your Josiah Bell tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if the Josiah Bell start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Josiah Bell event. They would be happy to let you know of any changes to the Josiah Bell event.