FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Journeyman - Tribute to Eric Clapton tickets?If you did not receive the email needed to print your Journeyman - Tribute to Eric Clapton tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Journeyman - Tribute to Eric Clapton receipt. They can resend the Journeyman - Tribute to Eric Clapton tickets for you. If you are unable to find your other concert ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Journeyman - Tribute to Eric Clapton event that I had tickets for is postponed and rescheduled but I cannot go?If the Journeyman - Tribute to Eric Clapton event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Journeyman - Tribute to Eric Clapton tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Journeyman - Tribute to Eric Clapton schedule to reflect the new date. TicketSupply.com is not responsible for postponed Journeyman - Tribute to Eric Clapton events and can not issue any refunds for these. If there is no rescheduled date and the Journeyman - Tribute to Eric Clapton event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Journeyman - Tribute to Eric Clapton tickets has not been confirmed by the ticket broker?If the other concert ticket broker has not confirmed your order for Journeyman - Tribute to Eric Clapton tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Journeyman - Tribute to Eric Clapton order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Journeyman - Tribute to Eric Clapton tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Journeyman - Tribute to Eric Clapton tickets, we will try to find those with a similar price and location. However, supply and demand for other concert events dictate price and location so there are no guarantees.
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