FAQ
1) I think I may have received the wrong Juston McKinney tickets. What do I do?It is rare that a buyer will receive the wrong Juston McKinney tickets, but accidents can happen. If you believe that you have received the incorrect Juston McKinney tickets, please contact the ticket broker that is listed on your Juston McKinney receipt and provide your order number. Please note that your name isn't always the name on the comedy tickets and that isn't a problem, those are your concert tickets. If the Juston McKinney tickets are in a better section, then the ticket broker might have decided to upgrade your Juston McKinney tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Juston McKinney tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on comedy tickets so you should not have any concerns.
2) What do I do if my order for Juston McKinney tickets has not been confirmed by the ticket broker?If the comedy ticket broker has not confirmed your order for Juston McKinney tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Juston McKinney order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Juston McKinney tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Juston McKinney tickets, we will try to find those with a similar price and location. However, supply and demand for comedy events dictate price and location so there are no guarantees.
3) I want to attend the Juston McKinney event in several cities. Can I view the entire Juston McKinney schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Juston McKinney tour dates to simplify your shopping experience. Just search Juston McKinney or browse the concert section for Juston McKinney. There you will see the Juston McKinney schedule listed and you'll find the dates that the Juston McKinney event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Juston McKinney or been to a concert or comedy event then feel free to just ask one of our ticket specialists.
4) What do I do if the Juston McKinney start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Juston McKinney event. They would be happy to let you know of any changes to the Juston McKinney event.
5) I bought Juston McKinney tickets but now I don't want to go. How do I cancel my order?Unfortunately, because comedy tickets are a one-of-a-kind item our Juston McKinney ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.