FAQ
1) How do I find the seats for Kcon tickets?On the page containing Kcon ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Kcon seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Kcon ticket notes.
2) I think I may have received the wrong Kcon tickets. What do I do?It is rare that a buyer will receive the wrong Kcon tickets, but accidents can happen. If you believe that you have received the incorrect Kcon tickets, please contact the ticket broker that is listed on your Kcon receipt and provide your order number. Please note that your name isn't always the name on the world tickets and that isn't a problem, those are your concert tickets. If the Kcon tickets are in a better section, then the ticket broker might have decided to upgrade your Kcon tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Kcon tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on world tickets so you should not have any concerns.
3) How do I know I am getting a good price when buying world tickets to see Kcon?Our website specializes in sold-out and unavailable seating for Kcon events and many others. When you purchase Kcon tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Kcon ticket availability, world event popularity, and the expenses that ticket brokers incur when they obtained the Kcon tickets.
4) Is there a guarantee for the delivery of your Kcon tickets?You will be notified of the approximate ship date after you order. Typically Kcon tickets are shipped within 1 business day but there may be cases where the world tickets are not shipped right away. We guarantee that your Kcon tickets will arrive to you in time for the event. If it is not possible to get your Kcon tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the world event.
5) Help!!! I lost my Kcon tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Kcon tickets. You can contact the ticket broker to see if he or she can have the venue resend the Kcon tickets. However, there are no guarantees so it is important that you keep the Kcon tickets safe once you receive them. You can find your Kcon ticket broker's information on your receipt that was emailed to you.