FAQ
1) As a buyer of Ken Slavin tickets, what are my responsibilities?TicketSupply.com requires all Ken Slavin ticket buyers to review and understand that all sales are final and that Ken Slavin ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any jazz & blues ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Ken Slavin tickets will be good for the rescheduled date.
2) I think I may have received the wrong Ken Slavin tickets. What do I do?It is rare that a buyer will receive the wrong Ken Slavin tickets, but accidents can happen. If you believe that you have received the incorrect Ken Slavin tickets, please contact the ticket broker that is listed on your Ken Slavin receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Ken Slavin tickets are in a better section, then the ticket broker might have decided to upgrade your Ken Slavin tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Ken Slavin tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
3) How do I find parking information, security procedures, and the Ken Slavin gate opening times for the venue?The best way to get the most accurate and updated Ken Slavin event details is to contact venue directly. A jazz & blues representative will be able to direct you to find more information about parking and any relevant security details for the Ken Slavin event. The representative will also be able to provide you with the Ken Slavin gate/door opening times. In most cases, this Ken Slavin event information will also be available on the venues web site.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Ken Slavin"). Or, you can locate all performers at a particular concert venue and choose that way.
5) What do I do if the Ken Slavin start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Ken Slavin event. They would be happy to let you know of any changes to the Ken Slavin event.