FAQ
1) How do I find the seats for Kerry Ellis tickets?On the page containing Kerry Ellis ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Kerry Ellis seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Kerry Ellis ticket notes.
2) I think I may have received the wrong Kerry Ellis tickets. What do I do?It is rare that a buyer will receive the wrong Kerry Ellis tickets, but accidents can happen. If you believe that you have received the incorrect Kerry Ellis tickets, please contact the ticket broker that is listed on your Kerry Ellis receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Kerry Ellis tickets are in a better section, then the ticket broker might have decided to upgrade your Kerry Ellis tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Kerry Ellis tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
3) Why do Kerry Ellis tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Kerry Ellis. When you purchase tickets to Kerry Ellis you are purchasing from accredited ticket broker companies. The reason the tickets for Kerry Ellis vary in price in the same section is due to different ticket brokers listing the Kerry Ellis tickets. These brokers often list Kerry Ellis tickets competitively based on market standards and availability but their perception and expenses of obtaining the Kerry Ellis tickets are different per broker.
4) Is there a guarantee for the delivery of your Kerry Ellis tickets?You will be notified of the approximate ship date after you order. Typically Kerry Ellis tickets are shipped within 1 business day but there may be cases where the pop & rock tickets are not shipped right away. We guarantee that your Kerry Ellis tickets will arrive to you in time for the event. If it is not possible to get your Kerry Ellis tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the pop & rock event.
5) Help!!! I lost my Kerry Ellis tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Kerry Ellis tickets. You can contact the ticket broker to see if he or she can have the venue resend the Kerry Ellis tickets. However, there are no guarantees so it is important that you keep the Kerry Ellis tickets safe once you receive them. You can find your Kerry Ellis ticket broker's information on your receipt that was emailed to you.