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FAQ
1) Why are there sometimes fees charged for picking up Key To The Mint tickets?Last minute Key To The Mint orders may be subject to an additional fee because of the logistics of getting your Key To The Mint tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) What do I do if the Key To The Mint start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Key To The Mint event. They would be happy to let you know of any changes to the Key To The Mint event.
3) How do I find parking information, security procedures, and the Key To The Mint gate opening times for the venue?The best way to get the most accurate and updated Key To The Mint event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Key To The Mint event. The representative will also be able to provide you with the Key To The Mint gate/door opening times. In most cases, this Key To The Mint event information will also be available on the venues web site.
4) How do I make sure that the Key To The Mint discount code is properly applied to my alternative order?All of our tickets are offered at discounted prices. However, if a Key To The Mint discount code was provided, simply enter it in the proper area at checkout. Once you enter the Key To The Mint discount code, scroll up and verify that the discount code was applied for your Key To The Mint tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) I bought Key To The Mint tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our Key To The Mint ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.