FAQ
1) I ordered my Kiss Army tickets. When will they ship?Once you have ordered your Kiss Army tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Kiss Army tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the Kiss Army event!
2) As a buyer of Kiss Army tickets, what are my responsibilities?TicketSupply.com requires all Kiss Army ticket buyers to review and understand that all sales are final and that Kiss Army ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Kiss Army tickets will be good for the rescheduled date.
3) What do I do if my order for Kiss Army tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Kiss Army tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Kiss Army order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Kiss Army tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Kiss Army tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) How do I find parking information, security procedures, and the Kiss Army gate opening times for the venue?The best way to get the most accurate and updated Kiss Army event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Kiss Army event. The representative will also be able to provide you with the Kiss Army gate/door opening times. In most cases, this Kiss Army event information will also be available on the venues web site.
5) Why isn't my name displayed on my Kiss Army tickets?You are purchasing these Kiss Army tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Kiss Army event. Since the concert venue only scans the ticket barcodes, the name on the Kiss Army ticket is irrelevant. It should not prevent you from seeing Kiss Army and experiencing the full pop & rock event.