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FAQ
1) How do I know I am getting a good price when buying alternative tickets to see Less than Jake?Our website specializes in sold-out and unavailable seating for Less than Jake events and many others. When you purchase Less than Jake tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Less than Jake ticket availability, alternative event popularity, and the expenses that ticket brokers incur when they obtained the Less than Jake tickets.
2) How do I find the seats for Less than Jake tickets?On the page containing Less than Jake ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Less than Jake seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Less than Jake ticket notes.
3) I think I may have received the wrong Less than Jake tickets. What do I do?It is rare that a buyer will receive the wrong Less than Jake tickets, but accidents can happen. If you believe that you have received the incorrect Less than Jake tickets, please contact the ticket broker that is listed on your Less than Jake receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Less than Jake tickets are in a better section, then the ticket broker might have decided to upgrade your Less than Jake tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Less than Jake tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
4) How do I make sure that the Less than Jake discount code is properly applied to my alternative order?All of our tickets are offered at discounted prices. However, if a Less than Jake discount code was provided, simply enter it in the proper area at checkout. Once you enter the Less than Jake discount code, scroll up and verify that the discount code was applied for your Less than Jake tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) Who determines the face value of my Less than Jake ticket?The artist, venue, or promoter determines the face value of your Less than Jake ticket. TicketSupply.com does not play any role in determining face values of Less than Jake or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.