FAQ
1) What do I do if my order for Listener tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Listener tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Listener order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Listener tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Listener tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
2) How do I find parking information, security procedures, and the Listener gate opening times for the venue?The best way to get the most accurate and updated Listener event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Listener event. The representative will also be able to provide you with the Listener gate/door opening times. In most cases, this Listener event information will also be available on the venues web site.
3) What do I do if I never received or I accidentally deleted the email needed to print my Listener tickets?If you did not receive the email needed to print your Listener tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Listener receipt. They can resend the Listener tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) There isn't time to ship my Listener tickets; can I get my tickets at will call?Yes, you can either get your Listener tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Listener ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your pop & rock tickets. Note: If you are picking your Listener tickets up at will call, be sure to bring your ID to the box office window.
5) What is the best pop & rock event happening now?All of our offered pop & rock events are outstanding but we recommend considering our Listener tickets. These are very popular this year and buyers are purchasing our discounted Listener tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this pop & rock event.