FAQ
1) Do you offer discounted tickets for pop & rock events?Yes, TicketSupply.com offers discounted pricing on tickets for pop & rock events and every other concert event. You can search by pop & rock or by the name of a specific performer (i.e. "Loudness") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
2) How do I find the seats for Loudness tickets?On the page containing Loudness ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Loudness seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Loudness ticket notes.
3) As a buyer of Loudness tickets, what are my responsibilities?TicketSupply.com requires all Loudness ticket buyers to review and understand that all sales are final and that Loudness ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Loudness tickets will be good for the rescheduled date.
4) I think I may have received the wrong Loudness tickets. What do I do?It is rare that a buyer will receive the wrong Loudness tickets, but accidents can happen. If you believe that you have received the incorrect Loudness tickets, please contact the ticket broker that is listed on your Loudness receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Loudness tickets are in a better section, then the ticket broker might have decided to upgrade your Loudness tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Loudness tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
5) What do I do if my order for Loudness tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Loudness tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Loudness order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Loudness tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Loudness tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.