FAQ
1) What do I do if the baseball event that I have tickets for is cancelled and no replacement Madison Mallards event is scheduled?We suggest calling your ticket broker that was listed on your Madison Mallards order receipt. You may need to return the Madison Mallards tickets to receive a full refund. If you have received your Madison Mallards tickets electronically, you do not need to return them. The baseball ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) What do I do if I received an error message when placing my Madison Mallards ticket order?If you see an error message when you are placing your order for Madison Mallards tickets, check to make sure that the details you provided on the Madison Mallards order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) I want to attend the Madison Mallards event in several cities. Can I view the entire Madison Mallards schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Madison Mallards tour dates to simplify your shopping experience. Just search Madison Mallards or browse the sports section for Madison Mallards. There you will see the Madison Mallards schedule listed and you'll find the dates that the Madison Mallards event will be held in your desired locations. If you have been to a sports event before then be sure to select the best seats for your preference. If you haven't seen Madison Mallards or been to a sports or baseball event then feel free to just ask one of our ticket specialists.
4) Is there a way for me to verify that my Madison Mallards tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Madison Mallards, or any other, tickets. However, TicketSupply.com verifies that all Madison Mallards tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) I ordered my Madison Mallards tickets. When will they ship?Once you have ordered your Madison Mallards tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Madison Mallards tickets using the website link and/or contact your ticket broker for more information. We guarantee that your baseball tickets will arrive in time for the Madison Mallards event!