before it's too late.
FAQ
1) What if the Making Movies event is postponed?If the Making Movies event is postponed, your Making Movies tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Making Movies tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Making Movies tickets.
2) I purchased more than one Making Movies ticket, are all the seats together?Unless it is clearly noted on the Making Movies ticket notes, all of the tickets for the Making Movies event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Making Movies receipt.
3) What do I do if the alternative event that I have tickets for is cancelled and no replacement Making Movies event is scheduled?We suggest calling your ticket broker that was listed on your Making Movies order receipt. You may need to return the Making Movies tickets to receive a full refund. If you have received your Making Movies tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) Are the listed prices for Making Movies tickets different from their face value?In most cases, the listed price will be different from the face value of the Making Movies tickets. The posted price for these Making Movies tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Making Movies tickets. Buyers may pay more or less than face value for their Making Movies tickets.
5) What do I do if I received an error message when placing my Making Movies ticket order?If you see an error message when you are placing your order for Making Movies tickets, check to make sure that the details you provided on the Making Movies order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.