FAQ
1) Can I select my own seats for the Malo event?Yes, you can! View our inventory of Malo tickets and select the seat with a price that fits your budget. Our selection of alternative tickets are updated frequently, so check our site often if you do not initially find a Malo seat that meets your price requirements. We offer the lowest prices around so you are bound to find good alternative seats to see Malo in your location.
2) What do I do if the alternative event that I have tickets for is cancelled and no replacement Malo event is scheduled?We suggest calling your ticket broker that was listed on your Malo order receipt. You may need to return the Malo tickets to receive a full refund. If you have received your Malo tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) How do I know I am getting a good price when buying alternative tickets to see Malo?Our website specializes in sold-out and unavailable seating for Malo events and many others. When you purchase Malo tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Malo ticket availability, alternative event popularity, and the expenses that ticket brokers incur when they obtained the Malo tickets.
4) How do I find the seats for Malo tickets?On the page containing Malo ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Malo seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Malo ticket notes.
5) I think I may have received the wrong Malo tickets. What do I do?It is rare that a buyer will receive the wrong Malo tickets, but accidents can happen. If you believe that you have received the incorrect Malo tickets, please contact the ticket broker that is listed on your Malo receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Malo tickets are in a better section, then the ticket broker might have decided to upgrade your Malo tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Malo tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.