FAQ
1) What do I do if my order for Marvin Sapp tickets has not been confirmed by the ticket broker?If the religious ticket broker has not confirmed your order for Marvin Sapp tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Marvin Sapp order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Marvin Sapp tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Marvin Sapp tickets, we will try to find those with a similar price and location. However, supply and demand for religious events dictate price and location so there are no guarantees.
2) How do I find parking information, security procedures, and the Marvin Sapp gate opening times for the venue?The best way to get the most accurate and updated Marvin Sapp event details is to contact venue directly. A religious representative will be able to direct you to find more information about parking and any relevant security details for the Marvin Sapp event. The representative will also be able to provide you with the Marvin Sapp gate/door opening times. In most cases, this Marvin Sapp event information will also be available on the venues web site.
3) Help!!! I lost my Marvin Sapp tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Marvin Sapp tickets. You can contact the ticket broker to see if he or she can have the venue resend the Marvin Sapp tickets. However, there are no guarantees so it is important that you keep the Marvin Sapp tickets safe once you receive them. You can find your Marvin Sapp ticket broker's information on your receipt that was emailed to you.
4) What do I do if the Marvin Sapp event that I had tickets for is postponed and rescheduled but I cannot go?If the Marvin Sapp event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Marvin Sapp tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Marvin Sapp schedule to reflect the new date. TicketSupply.com is not responsible for postponed Marvin Sapp events and can not issue any refunds for these. If there is no rescheduled date and the Marvin Sapp event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if the religious event that I have tickets for is cancelled and no replacement Marvin Sapp event is scheduled?We suggest calling your ticket broker that was listed on your Marvin Sapp order receipt. You may need to return the Marvin Sapp tickets to receive a full refund. If you have received your Marvin Sapp tickets electronically, you do not need to return them. The religious ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.