FAQ
1) What do I do if the rap & hip hop event that I have tickets for is cancelled and no replacement Masta Ace event is scheduled?We suggest calling your ticket broker that was listed on your Masta Ace order receipt. You may need to return the Masta Ace tickets to receive a full refund. If you have received your Masta Ace tickets electronically, you do not need to return them. The rap & hip hop ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) What do I do if the Masta Ace event that I had tickets for is postponed and rescheduled but I cannot go?If the Masta Ace event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Masta Ace tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Masta Ace schedule to reflect the new date. TicketSupply.com is not responsible for postponed Masta Ace events and can not issue any refunds for these. If there is no rescheduled date and the Masta Ace event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) Where does TicketSupply.com get the Masta Ace tickets it offers for sale?The Masta Ace tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Masta Ace tickets are authentic and valid for entry!
4) There isn't time to ship my Masta Ace tickets; can I get my tickets at will call?Yes, you can either get your Masta Ace tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Masta Ace ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your rap & hip hop tickets. Note: If you are picking your Masta Ace tickets up at will call, be sure to bring your ID to the box office window.
5) Is there a way for me to verify that my Masta Ace tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Masta Ace, or any other, tickets. However, TicketSupply.com verifies that all Masta Ace tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.