FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Matoma tickets?If you did not receive the email needed to print your Matoma tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Matoma receipt. They can resend the Matoma tickets for you. If you are unable to find your techno & electronic ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Matoma event that I had tickets for is postponed and rescheduled but I cannot go?If the Matoma event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Matoma tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Matoma schedule to reflect the new date. TicketSupply.com is not responsible for postponed Matoma events and can not issue any refunds for these. If there is no rescheduled date and the Matoma event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Matoma tickets has not been confirmed by the ticket broker?If the techno & electronic ticket broker has not confirmed your order for Matoma tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Matoma order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Matoma tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Matoma tickets, we will try to find those with a similar price and location. However, supply and demand for techno & electronic events dictate price and location so there are no guarantees.
4) Do you have Matoma event tickets?Yes, TicketSupply.com offers tickets for Matoma at the lowest prices available. You can easily search our site by typing "Matoma" in the search box. Or you can browse to that page directly by visiting concert and then clicking techno & electronic. This will allow you to view the entire inventory of low-priced Matoma tickets; you can even view seat information for each Matoma ticket, which allows you to make the most informed purchasing decision to see your techno & electronic event!
5) What do I do if I received an error message when placing my Matoma ticket order?If you see an error message when you are placing your order for Matoma tickets, check to make sure that the details you provided on the Matoma order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.