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FAQ
1) How do I make sure that the Matt Lang discount code is properly applied to my country & folk order?All of our tickets are offered at discounted prices. However, if a Matt Lang discount code was provided, simply enter it in the proper area at checkout. Once you enter the Matt Lang discount code, scroll up and verify that the discount code was applied for your Matt Lang tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) There isn't time to ship my Matt Lang tickets; can I get my tickets at will call?Yes, you can either get your Matt Lang tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Matt Lang ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your country & folk tickets. Note: If you are picking your Matt Lang tickets up at will call, be sure to bring your ID to the box office window.
3) What do I do if I received an error message when placing my Matt Lang ticket order?If you see an error message when you are placing your order for Matt Lang tickets, check to make sure that the details you provided on the Matt Lang order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the Matt Lang event that I had tickets for is postponed and rescheduled but I cannot go?If the Matt Lang event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Matt Lang tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Matt Lang schedule to reflect the new date. TicketSupply.com is not responsible for postponed Matt Lang events and can not issue any refunds for these. If there is no rescheduled date and the Matt Lang event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What if the Matt Lang event is postponed?If the Matt Lang event is postponed, your Matt Lang tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Matt Lang tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Matt Lang tickets.