FAQ
1) What do I do if the alternative event that I have tickets for is cancelled and no replacement Matt Maeson event is scheduled?We suggest calling your ticket broker that was listed on your Matt Maeson order receipt. You may need to return the Matt Maeson tickets to receive a full refund. If you have received your Matt Maeson tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the Matt Maeson event in several cities. Can I view the entire Matt Maeson schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Matt Maeson tour dates to simplify your shopping experience. Just search Matt Maeson or browse the concert section for Matt Maeson. There you will see the Matt Maeson schedule listed and you'll find the dates that the Matt Maeson event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Matt Maeson or been to a concert or alternative event then feel free to just ask one of our ticket specialists.
3) Is there a way for me to verify that my Matt Maeson tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Matt Maeson, or any other, tickets. However, TicketSupply.com verifies that all Matt Maeson tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) What do I do if I received an error message when placing my Matt Maeson ticket order?If you see an error message when you are placing your order for Matt Maeson tickets, check to make sure that the details you provided on the Matt Maeson order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) I ordered my Matt Maeson tickets. When will they ship?Once you have ordered your Matt Maeson tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Matt Maeson tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the Matt Maeson event!