FAQ
1) What do I do if my order for Matthew Morrison tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Matthew Morrison tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Matthew Morrison order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Matthew Morrison tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Matthew Morrison tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
2) How do I make sure that the Matthew Morrison discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Matthew Morrison discount code was provided, simply enter it in the proper area at checkout. Once you enter the Matthew Morrison discount code, scroll up and verify that the discount code was applied for your Matthew Morrison tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) How can I get aisle seats to see Matthew Morrison?For any tickets, including those to see Matthew Morrison, aisle seats are a hot item. If any Matthew Morrison ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Matthew Morrison tickets. Buyers should read the information listed in the ticket posting details (under the Matthew Morrison specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Matthew Morrison seats are not located on an aisle.
4) I ordered my Matthew Morrison tickets. When will they ship?Once you have ordered your Matthew Morrison tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Matthew Morrison tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the Matthew Morrison event!
5) I bought Matthew Morrison tickets but now I don't want to go. How do I cancel my order?Unfortunately, because pop & rock tickets are a one-of-a-kind item our Matthew Morrison ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.