FAQ
1) Is there a way for me to verify that my MAX tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for MAX, or any other, tickets. However, TicketSupply.com verifies that all MAX tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) I ordered my MAX tickets. When will they ship?Once you have ordered your MAX tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your MAX tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the MAX event!
3) Where can I find the cheapest tickets to see MAX in my area?The cheapest tickets to see MAX in all other cities can be found on TicketSupply.com. We have a large supply of tickets for all venues where MAX will be and ordering through our site is fast and convenient. Buy your MAX tickets and you will not be sorry because concert events are so much fun and you will pay less than on other sites selling pop & rock tickets.
4) Why do MAX tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for MAX. When you purchase tickets to MAX you are purchasing from accredited ticket broker companies. The reason the tickets for MAX vary in price in the same section is due to different ticket brokers listing the MAX tickets. These brokers often list MAX tickets competitively based on market standards and availability but their perception and expenses of obtaining the MAX tickets are different per broker.
5) I think I may have received the wrong MAX tickets. What do I do?It is rare that a buyer will receive the wrong MAX tickets, but accidents can happen. If you believe that you have received the incorrect MAX tickets, please contact the ticket broker that is listed on your MAX receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the MAX tickets are in a better section, then the ticket broker might have decided to upgrade your MAX tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong MAX tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.