FAQ
1) I think I may have received the wrong Maya Beiser tickets. What do I do?It is rare that a buyer will receive the wrong Maya Beiser tickets, but accidents can happen. If you believe that you have received the incorrect Maya Beiser tickets, please contact the ticket broker that is listed on your Maya Beiser receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Maya Beiser tickets are in a better section, then the ticket broker might have decided to upgrade your Maya Beiser tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Maya Beiser tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.
2) What do I do if the Maya Beiser event that I had tickets for is postponed and rescheduled but I cannot go?If the Maya Beiser event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Maya Beiser tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Maya Beiser schedule to reflect the new date. TicketSupply.com is not responsible for postponed Maya Beiser events and can not issue any refunds for these. If there is no rescheduled date and the Maya Beiser event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) Is there a guarantee for the delivery of your Maya Beiser tickets?You will be notified of the approximate ship date after you order. Typically Maya Beiser tickets are shipped within 1 business day but there may be cases where the classical tickets are not shipped right away. We guarantee that your Maya Beiser tickets will arrive to you in time for the event. If it is not possible to get your Maya Beiser tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the classical event.
4) Help!!! I lost my Maya Beiser tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Maya Beiser tickets. You can contact the ticket broker to see if he or she can have the venue resend the Maya Beiser tickets. However, there are no guarantees so it is important that you keep the Maya Beiser tickets safe once you receive them. You can find your Maya Beiser ticket broker's information on your receipt that was emailed to you.
5) I do not want to miss the upcoming event for Maya Beiser. Do you have the event schedule?Yes! All information about the Maya Beiser tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Maya Beiser schedule. The schedule will be available in the concert, classical section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Maya Beiser regularly.