FAQ
1) Can my Mercury Program tickets be sent to an address other than my billing address?Mercury Program tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Mercury Program ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Mercury Program tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) How can I find concert tickets to see Mercury Program on TicketSupply.com?Browse the concert section of the site or type Mercury Program into the search box on the site. TicketSupply.com always offers Mercury Program tickets at the best-price online. If you are looking for another concert or alternative event then be sure to act quickly so you find the best-priced alternative tickets and seats from our large inventory!
3) What do I do if the alternative event that I have tickets for is cancelled and no replacement Mercury Program event is scheduled?We suggest calling your ticket broker that was listed on your Mercury Program order receipt. You may need to return the Mercury Program tickets to receive a full refund. If you have received your Mercury Program tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I ordered my Mercury Program tickets. When will they ship?Once you have ordered your Mercury Program tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Mercury Program tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the Mercury Program event!
5) As a buyer of Mercury Program tickets, what are my responsibilities?TicketSupply.com requires all Mercury Program ticket buyers to review and understand that all sales are final and that Mercury Program ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any alternative ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Mercury Program tickets will be good for the rescheduled date.