FAQ
1) How do I find parking information, security procedures, and the Michael Martin Murphey gate opening times for the venue?The best way to get the most accurate and updated Michael Martin Murphey event details is to contact venue directly. A country & folk representative will be able to direct you to find more information about parking and any relevant security details for the Michael Martin Murphey event. The representative will also be able to provide you with the Michael Martin Murphey gate/door opening times. In most cases, this Michael Martin Murphey event information will also be available on the venues web site.
2) What do I do if my order for Michael Martin Murphey tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Michael Martin Murphey tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Michael Martin Murphey order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Michael Martin Murphey tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Michael Martin Murphey tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
3) Why isn't my name displayed on my Michael Martin Murphey tickets?You are purchasing these Michael Martin Murphey tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Michael Martin Murphey event. Since the concert venue only scans the ticket barcodes, the name on the Michael Martin Murphey ticket is irrelevant. It should not prevent you from seeing Michael Martin Murphey and experiencing the full country & folk event.
4) I think I may have received the wrong Michael Martin Murphey tickets. What do I do?It is rare that a buyer will receive the wrong Michael Martin Murphey tickets, but accidents can happen. If you believe that you have received the incorrect Michael Martin Murphey tickets, please contact the ticket broker that is listed on your Michael Martin Murphey receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the Michael Martin Murphey tickets are in a better section, then the ticket broker might have decided to upgrade your Michael Martin Murphey tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Michael Martin Murphey tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
5) Can my Michael Martin Murphey tickets be sent to an address other than my billing address?Michael Martin Murphey tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Michael Martin Murphey ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Michael Martin Murphey tickets can be electronic tickets, please contact our customer support and they can help you find this information.