Is that special person in your life a big fan of r & b & soul music? Do they love going to
live! With TicketSupply, events in Jacksonville don't have to break the bank.
FAQ
1) How do I make sure that the Miles Jaye discount code is properly applied to my r & b & soul order?All of our tickets are offered at discounted prices. However, if a Miles Jaye discount code was provided, simply enter it in the proper area at checkout. Once you enter the Miles Jaye discount code, scroll up and verify that the discount code was applied for your Miles Jaye tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) What do I do if my order for Miles Jaye tickets has not been confirmed by the ticket broker?If the r & b & soul ticket broker has not confirmed your order for Miles Jaye tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Miles Jaye order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Miles Jaye tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Miles Jaye tickets, we will try to find those with a similar price and location. However, supply and demand for r & b & soul events dictate price and location so there are no guarantees.
3) I think I may have received the wrong Miles Jaye tickets. What do I do?It is rare that a buyer will receive the wrong Miles Jaye tickets, but accidents can happen. If you believe that you have received the incorrect Miles Jaye tickets, please contact the ticket broker that is listed on your Miles Jaye receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Miles Jaye tickets are in a better section, then the ticket broker might have decided to upgrade your Miles Jaye tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Miles Jaye tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
4) Is there a guarantee for the delivery of your Miles Jaye tickets?You will be notified of the approximate ship date after you order. Typically Miles Jaye tickets are shipped within 1 business day but there may be cases where the r & b & soul tickets are not shipped right away. We guarantee that your Miles Jaye tickets will arrive to you in time for the event. If it is not possible to get your Miles Jaye tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the r & b & soul event.
5) Why isn't my name displayed on my Miles Jaye tickets?You are purchasing these Miles Jaye tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Miles Jaye event. Since the concert venue only scans the ticket barcodes, the name on the Miles Jaye ticket is irrelevant. It should not prevent you from seeing Miles Jaye and experiencing the full r & b & soul event.