FAQ
1) I think I may have received the wrong Milwaukee Blues Festival tickets. What do I do?It is rare that a buyer will receive the wrong Milwaukee Blues Festival tickets, but accidents can happen. If you believe that you have received the incorrect Milwaukee Blues Festival tickets, please contact the ticket broker that is listed on your Milwaukee Blues Festival receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Milwaukee Blues Festival tickets are in a better section, then the ticket broker might have decided to upgrade your Milwaukee Blues Festival tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Milwaukee Blues Festival tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
2) What do I do if the Milwaukee Blues Festival event that I had tickets for is postponed and rescheduled but I cannot go?If the Milwaukee Blues Festival event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Milwaukee Blues Festival tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Milwaukee Blues Festival schedule to reflect the new date. TicketSupply.com is not responsible for postponed Milwaukee Blues Festival events and can not issue any refunds for these. If there is no rescheduled date and the Milwaukee Blues Festival event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) Why are there sometimes fees charged for picking up Milwaukee Blues Festival tickets?Last minute Milwaukee Blues Festival orders may be subject to an additional fee because of the logistics of getting your Milwaukee Blues Festival tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) What do I do if the jazz & blues event that I have tickets for is cancelled and no replacement Milwaukee Blues Festival event is scheduled?We suggest calling your ticket broker that was listed on your Milwaukee Blues Festival order receipt. You may need to return the Milwaukee Blues Festival tickets to receive a full refund. If you have received your Milwaukee Blues Festival tickets electronically, you do not need to return them. The jazz & blues ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) I purchased more than one Milwaukee Blues Festival ticket, are all the seats together?Unless it is clearly noted on the Milwaukee Blues Festival ticket notes, all of the tickets for the Milwaukee Blues Festival event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Milwaukee Blues Festival receipt.