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FAQ
1) Can my Moon vs. Sun tickets be sent to an address other than my billing address?Moon vs. Sun tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Moon vs. Sun ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Moon vs. Sun tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) What if the Moon vs. Sun event is postponed?If the Moon vs. Sun event is postponed, your Moon vs. Sun tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Moon vs. Sun tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Moon vs. Sun tickets.
3) What do I do if the alternative event that I have tickets for is cancelled and no replacement Moon vs. Sun event is scheduled?We suggest calling your ticket broker that was listed on your Moon vs. Sun order receipt. You may need to return the Moon vs. Sun tickets to receive a full refund. If you have received your Moon vs. Sun tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I want to attend the Moon vs. Sun event in several cities. Can I view the entire Moon vs. Sun schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Moon vs. Sun tour dates to simplify your shopping experience. Just search Moon vs. Sun or browse the concert section for Moon vs. Sun. There you will see the Moon vs. Sun schedule listed and you'll find the dates that the Moon vs. Sun event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Moon vs. Sun or been to a concert or alternative event then feel free to just ask one of our ticket specialists.
5) Is there a way for me to verify that my Moon vs. Sun tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Moon vs. Sun, or any other, tickets. However, TicketSupply.com verifies that all Moon vs. Sun tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.