FAQ
1) I think I may have received the wrong NFC Playoffs tickets. What do I do?It is rare that a buyer will receive the wrong NFC Playoffs tickets, but accidents can happen. If you believe that you have received the incorrect NFC Playoffs tickets, please contact the ticket broker that is listed on your NFC Playoffs receipt and provide your order number. Please note that your name isn't always the name on the football tickets and that isn't a problem, those are your sports tickets. If the NFC Playoffs tickets are in a better section, then the ticket broker might have decided to upgrade your NFC Playoffs tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong NFC Playoffs tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on football tickets so you should not have any concerns.
2) What do I do if my order for NFC Playoffs tickets has not been confirmed by the ticket broker?If the football ticket broker has not confirmed your order for NFC Playoffs tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the NFC Playoffs order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other NFC Playoffs tickets for you or we will allow you to cancel the order for a refund. When looking for alternate NFC Playoffs tickets, we will try to find those with a similar price and location. However, supply and demand for football events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the NFC Playoffs gate opening times for the venue?The best way to get the most accurate and updated NFC Playoffs event details is to contact venue directly. A football representative will be able to direct you to find more information about parking and any relevant security details for the NFC Playoffs event. The representative will also be able to provide you with the NFC Playoffs gate/door opening times. In most cases, this NFC Playoffs event information will also be available on the venues web site.
4) How do I find the seats for NFC Playoffs tickets?On the page containing NFC Playoffs ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the NFC Playoffs seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the NFC Playoffs ticket notes.
5) Why isn't my name displayed on my NFC Playoffs tickets?You are purchasing these NFC Playoffs tickets from a ticket broker who has obtained them for you from someone who couldn't attend the NFC Playoffs event. Since the sports venue only scans the ticket barcodes, the name on the NFC Playoffs ticket is irrelevant. It should not prevent you from seeing NFC Playoffs and experiencing the full football event.