FAQ
1) What do I do if the Nikki Hill event that I had tickets for is postponed and rescheduled but I cannot go?If the Nikki Hill event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Nikki Hill tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Nikki Hill schedule to reflect the new date. TicketSupply.com is not responsible for postponed Nikki Hill events and can not issue any refunds for these. If there is no rescheduled date and the Nikki Hill event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) How do I make sure that the Nikki Hill discount code is properly applied to my r & b & soul order?All of our tickets are offered at discounted prices. However, if a Nikki Hill discount code was provided, simply enter it in the proper area at checkout. Once you enter the Nikki Hill discount code, scroll up and verify that the discount code was applied for your Nikki Hill tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) What do I do if the Nikki Hill start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Nikki Hill event. They would be happy to let you know of any changes to the Nikki Hill event.
4) What do I do if I never received or I accidentally deleted the email needed to print my Nikki Hill tickets?If you did not receive the email needed to print your Nikki Hill tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Nikki Hill receipt. They can resend the Nikki Hill tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) Why are there sometimes fees charged for picking up Nikki Hill tickets?Last minute Nikki Hill orders may be subject to an additional fee because of the logistics of getting your Nikki Hill tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.