FAQ
1) What do I do if my order for Not So Silent Night tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Not So Silent Night tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Not So Silent Night order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Not So Silent Night tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Not So Silent Night tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
2) How do I find parking information, security procedures, and the Not So Silent Night gate opening times for the venue?The best way to get the most accurate and updated Not So Silent Night event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Not So Silent Night event. The representative will also be able to provide you with the Not So Silent Night gate/door opening times. In most cases, this Not So Silent Night event information will also be available on the venues web site.
3) Why isn't my name displayed on my Not So Silent Night tickets?You are purchasing these Not So Silent Night tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Not So Silent Night event. Since the concert venue only scans the ticket barcodes, the name on the Not So Silent Night ticket is irrelevant. It should not prevent you from seeing Not So Silent Night and experiencing the full pop & rock event.
4) I want to purchase pop & rock tickets but I don't know if an event for Not So Silent Night is planned in the near future. How do I find information about the Not So Silent Night schedule?TicketSupply.com posts the Not So Silent Night schedule if it has been made public. You can view the Not So Silent Night schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Not So Silent Night. Just select the tickets you want, make a purchase, and get ready to attend that pop & rock event of a lifetime!
5) What do I do if I never received or I accidentally deleted the email needed to print my Not So Silent Night tickets?If you did not receive the email needed to print your Not So Silent Night tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Not So Silent Night receipt. They can resend the Not So Silent Night tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.