FAQ
1) I think I may have received the wrong Oceans of Slumber tickets. What do I do?It is rare that a buyer will receive the wrong Oceans of Slumber tickets, but accidents can happen. If you believe that you have received the incorrect Oceans of Slumber tickets, please contact the ticket broker that is listed on your Oceans of Slumber receipt and provide your order number. Please note that your name isn't always the name on the hard rock & metal tickets and that isn't a problem, those are your concert tickets. If the Oceans of Slumber tickets are in a better section, then the ticket broker might have decided to upgrade your Oceans of Slumber tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Oceans of Slumber tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hard rock & metal tickets so you should not have any concerns.
2) As a buyer of Oceans of Slumber tickets, what are my responsibilities?TicketSupply.com requires all Oceans of Slumber ticket buyers to review and understand that all sales are final and that Oceans of Slumber ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any hard rock & metal ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Oceans of Slumber tickets will be good for the rescheduled date.
3) How do I find the seats for Oceans of Slumber tickets?On the page containing Oceans of Slumber ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Oceans of Slumber seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Oceans of Slumber ticket notes.
4) I do not want to miss the upcoming event for Oceans of Slumber. Do you have the event schedule?Yes! All information about the Oceans of Slumber tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Oceans of Slumber schedule. The schedule will be available in the concert, hard rock & metal section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Oceans of Slumber regularly.
5) Why isn't my name displayed on my Oceans of Slumber tickets?You are purchasing these Oceans of Slumber tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Oceans of Slumber event. Since the concert venue only scans the ticket barcodes, the name on the Oceans of Slumber ticket is irrelevant. It should not prevent you from seeing Oceans of Slumber and experiencing the full hard rock & metal event.