FAQ
1) I bought Official Project Glow Fest After Party tickets but now I don't want to go. How do I cancel my order?Unfortunately, because techno & electronic tickets are a one-of-a-kind item our Official Project Glow Fest After Party ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) Who determines the face value of my Official Project Glow Fest After Party ticket?The artist, venue, or promoter determines the face value of your Official Project Glow Fest After Party ticket. TicketSupply.com does not play any role in determining face values of Official Project Glow Fest After Party or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
3) As a buyer of Official Project Glow Fest After Party tickets, what are my responsibilities?TicketSupply.com requires all Official Project Glow Fest After Party ticket buyers to review and understand that all sales are final and that Official Project Glow Fest After Party ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any techno & electronic ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Official Project Glow Fest After Party tickets will be good for the rescheduled date.
4) I think I may have received the wrong Official Project Glow Fest After Party tickets. What do I do?It is rare that a buyer will receive the wrong Official Project Glow Fest After Party tickets, but accidents can happen. If you believe that you have received the incorrect Official Project Glow Fest After Party tickets, please contact the ticket broker that is listed on your Official Project Glow Fest After Party receipt and provide your order number. Please note that your name isn't always the name on the techno & electronic tickets and that isn't a problem, those are your concert tickets. If the Official Project Glow Fest After Party tickets are in a better section, then the ticket broker might have decided to upgrade your Official Project Glow Fest After Party tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Official Project Glow Fest After Party tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on techno & electronic tickets so you should not have any concerns.
5) What do I do if the Official Project Glow Fest After Party event that I had tickets for is postponed and rescheduled but I cannot go?If the Official Project Glow Fest After Party event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Official Project Glow Fest After Party tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Official Project Glow Fest After Party schedule to reflect the new date. TicketSupply.com is not responsible for postponed Official Project Glow Fest After Party events and can not issue any refunds for these. If there is no rescheduled date and the Official Project Glow Fest After Party event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.