FAQ
1) What do I do if I received an error message when placing my Okey Dokey ticket order?If you see an error message when you are placing your order for Okey Dokey tickets, check to make sure that the details you provided on the Okey Dokey order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the alternative event that I have tickets for is cancelled and no replacement Okey Dokey event is scheduled?We suggest calling your ticket broker that was listed on your Okey Dokey order receipt. You may need to return the Okey Dokey tickets to receive a full refund. If you have received your Okey Dokey tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) I want to attend the Okey Dokey event in several cities. Can I view the entire Okey Dokey schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Okey Dokey tour dates to simplify your shopping experience. Just search Okey Dokey or browse the concert section for Okey Dokey. There you will see the Okey Dokey schedule listed and you'll find the dates that the Okey Dokey event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Okey Dokey or been to a concert or alternative event then feel free to just ask one of our ticket specialists.
4) Is there a way for me to verify that my Okey Dokey tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Okey Dokey, or any other, tickets. However, TicketSupply.com verifies that all Okey Dokey tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) What do I do if my order for Okey Dokey tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Okey Dokey tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Okey Dokey order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Okey Dokey tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Okey Dokey tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.