FAQ
1) Do you provide any guarantees for my Once On This Island tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Once On This Island tickets will be authentic and that you will receive them in time to attend the Once On This Island event. If the Once On This Island tickets are hard tickets, they will be mailed to you. If Once On This Island tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) How do I make sure that the Once On This Island discount code is properly applied to my musical & play order?All of our tickets are offered at discounted prices. However, if a Once On This Island discount code was provided, simply enter it in the proper area at checkout. Once you enter the Once On This Island discount code, scroll up and verify that the discount code was applied for your Once On This Island tickets. If you still have questions, you can send our theater ticket team an email and we will confirm your discount code validity.
3) As a buyer of Once On This Island tickets, what are my responsibilities?TicketSupply.com requires all Once On This Island ticket buyers to review and understand that all sales are final and that Once On This Island ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any musical & play ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Once On This Island tickets will be good for the rescheduled date.
4) How can I get aisle seats to see Once On This Island?For any tickets, including those to see Once On This Island, aisle seats are a hot item. If any Once On This Island ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Once On This Island tickets. Buyers should read the information listed in the ticket posting details (under the Once On This Island specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Once On This Island seats are not located on an aisle.
5) I purchased more than one Once On This Island ticket, are all the seats together?Unless it is clearly noted on the Once On This Island ticket notes, all of the tickets for the Once On This Island event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Once On This Island receipt.