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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my One Direction vs. 5SOS Night tickets?If you did not receive the email needed to print your One Direction vs. 5SOS Night tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your One Direction vs. 5SOS Night receipt. They can resend the One Direction vs. 5SOS Night tickets for you. If you are unable to find your other concert ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the One Direction vs. 5SOS Night event that I had tickets for is postponed and rescheduled but I cannot go?If the One Direction vs. 5SOS Night event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the One Direction vs. 5SOS Night tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the One Direction vs. 5SOS Night schedule to reflect the new date. TicketSupply.com is not responsible for postponed One Direction vs. 5SOS Night events and can not issue any refunds for these. If there is no rescheduled date and the One Direction vs. 5SOS Night event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if the other concert event that I have tickets for is cancelled and no replacement One Direction vs. 5SOS Night event is scheduled?We suggest calling your ticket broker that was listed on your One Direction vs. 5SOS Night order receipt. You may need to return the One Direction vs. 5SOS Night tickets to receive a full refund. If you have received your One Direction vs. 5SOS Night tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I want to attend the One Direction vs. 5SOS Night event in several cities. Can I view the entire One Direction vs. 5SOS Night schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the One Direction vs. 5SOS Night tour dates to simplify your shopping experience. Just search One Direction vs. 5SOS Night or browse the concert section for One Direction vs. 5SOS Night. There you will see the One Direction vs. 5SOS Night schedule listed and you'll find the dates that the One Direction vs. 5SOS Night event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen One Direction vs. 5SOS Night or been to a concert or other concert event then feel free to just ask one of our ticket specialists.
5) Is there a way for me to verify that my One Direction vs. 5SOS Night tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for One Direction vs. 5SOS Night, or any other, tickets. However, TicketSupply.com verifies that all One Direction vs. 5SOS Night tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.