FAQ
1) I think I may have received the wrong Oumou Sangare tickets. What do I do?It is rare that a buyer will receive the wrong Oumou Sangare tickets, but accidents can happen. If you believe that you have received the incorrect Oumou Sangare tickets, please contact the ticket broker that is listed on your Oumou Sangare receipt and provide your order number. Please note that your name isn't always the name on the world tickets and that isn't a problem, those are your concert tickets. If the Oumou Sangare tickets are in a better section, then the ticket broker might have decided to upgrade your Oumou Sangare tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Oumou Sangare tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on world tickets so you should not have any concerns.
2) How do I find the seats for Oumou Sangare tickets?On the page containing Oumou Sangare ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Oumou Sangare seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Oumou Sangare ticket notes.
3) What do I do if my order for Oumou Sangare tickets has not been confirmed by the ticket broker?If the world ticket broker has not confirmed your order for Oumou Sangare tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Oumou Sangare order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Oumou Sangare tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Oumou Sangare tickets, we will try to find those with a similar price and location. However, supply and demand for world events dictate price and location so there are no guarantees.
4) Is there a way for me to verify that my Oumou Sangare tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Oumou Sangare, or any other, tickets. However, TicketSupply.com verifies that all Oumou Sangare tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) I want to attend the Oumou Sangare event in several cities. Can I view the entire Oumou Sangare schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Oumou Sangare tour dates to simplify your shopping experience. Just search Oumou Sangare or browse the concert section for Oumou Sangare. There you will see the Oumou Sangare schedule listed and you'll find the dates that the Oumou Sangare event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Oumou Sangare or been to a concert or world event then feel free to just ask one of our ticket specialists.