FAQ
1) I think I may have received the wrong Ozzfest tickets. What do I do?It is rare that a buyer will receive the wrong Ozzfest tickets, but accidents can happen. If you believe that you have received the incorrect Ozzfest tickets, please contact the ticket broker that is listed on your Ozzfest receipt and provide your order number. Please note that your name isn't always the name on the hard rock & metal tickets and that isn't a problem, those are your concert tickets. If the Ozzfest tickets are in a better section, then the ticket broker might have decided to upgrade your Ozzfest tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Ozzfest tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hard rock & metal tickets so you should not have any concerns.
2) What do I do if my order for Ozzfest tickets has not been confirmed by the ticket broker?If the hard rock & metal ticket broker has not confirmed your order for Ozzfest tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Ozzfest order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Ozzfest tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Ozzfest tickets, we will try to find those with a similar price and location. However, supply and demand for hard rock & metal events dictate price and location so there are no guarantees.
3) I am trying to find cheap tickets to see Ozzfest near my city, can you help me?TicketSupply.com offers a wide assortment of Ozzfest tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Ozzfest tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Ozzfest tickets in your area. Once you find the hard rock & metal tickets within your price range, order them quickly so you don't miss a great show by Ozzfest.
4) Can I select my own seats for the Ozzfest event?Yes, you can! View our inventory of Ozzfest tickets and select the seat with a price that fits your budget. Our selection of hard rock & metal tickets are updated frequently, so check our site often if you do not initially find a Ozzfest seat that meets your price requirements. We offer the lowest prices around so you are bound to find good hard rock & metal seats to see Ozzfest in your location.
5) Are the listed prices for Ozzfest tickets different from their face value?In most cases, the listed price will be different from the face value of the Ozzfest tickets. The posted price for these Ozzfest tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Ozzfest tickets. Buyers may pay more or less than face value for their Ozzfest tickets.