FAQ
1) Help!!! I lost my Pasadena tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Pasadena tickets. You can contact the ticket broker to see if he or she can have the venue resend the Pasadena tickets. However, there are no guarantees so it is important that you keep the Pasadena tickets safe once you receive them. You can find your Pasadena ticket broker's information on your receipt that was emailed to you.
2) Is there a guarantee for the delivery of your Pasadena tickets?You will be notified of the approximate ship date after you order. Typically Pasadena tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your Pasadena tickets will arrive to you in time for the event. If it is not possible to get your Pasadena tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.
3) Are the listed prices for Pasadena tickets different from their face value?In most cases, the listed price will be different from the face value of the Pasadena tickets. The posted price for these Pasadena tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Pasadena tickets. Buyers may pay more or less than face value for their Pasadena tickets.
4) I purchased more than one Pasadena ticket, are all the seats together?Unless it is clearly noted on the Pasadena ticket notes, all of the tickets for the Pasadena event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Pasadena receipt.
5) Do you provide information regarding the Pasadena?Yes, we list additional information about the Pasadena so you can ensure that this is the alternative event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Pasadena ticket purchase.