FAQ
1) I think I may have received the wrong Pascal Obispo tickets. What do I do?It is rare that a buyer will receive the wrong Pascal Obispo tickets, but accidents can happen. If you believe that you have received the incorrect Pascal Obispo tickets, please contact the ticket broker that is listed on your Pascal Obispo receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Pascal Obispo tickets are in a better section, then the ticket broker might have decided to upgrade your Pascal Obispo tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Pascal Obispo tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
2) What do I do if my order for Pascal Obispo tickets has not been confirmed by the ticket broker?If the other concert ticket broker has not confirmed your order for Pascal Obispo tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Pascal Obispo order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Pascal Obispo tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Pascal Obispo tickets, we will try to find those with a similar price and location. However, supply and demand for other concert events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the Pascal Obispo gate opening times for the venue?The best way to get the most accurate and updated Pascal Obispo event details is to contact venue directly. A other concert representative will be able to direct you to find more information about parking and any relevant security details for the Pascal Obispo event. The representative will also be able to provide you with the Pascal Obispo gate/door opening times. In most cases, this Pascal Obispo event information will also be available on the venues web site.
4) What do I do if the other concert event that I have tickets for is cancelled and no replacement Pascal Obispo event is scheduled?We suggest calling your ticket broker that was listed on your Pascal Obispo order receipt. You may need to return the Pascal Obispo tickets to receive a full refund. If you have received your Pascal Obispo tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What do I do if the Pascal Obispo event that I had tickets for is postponed and rescheduled but I cannot go?If the Pascal Obispo event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Pascal Obispo tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Pascal Obispo schedule to reflect the new date. TicketSupply.com is not responsible for postponed Pascal Obispo events and can not issue any refunds for these. If there is no rescheduled date and the Pascal Obispo event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.