FAQ
1) What do I do if the Paul Cauthen start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Paul Cauthen event. They would be happy to let you know of any changes to the Paul Cauthen event.
2) How do I make sure that the Paul Cauthen discount code is properly applied to my country & folk order?All of our tickets are offered at discounted prices. However, if a Paul Cauthen discount code was provided, simply enter it in the proper area at checkout. Once you enter the Paul Cauthen discount code, scroll up and verify that the discount code was applied for your Paul Cauthen tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) I ordered my Paul Cauthen tickets. When will they ship?Once you have ordered your Paul Cauthen tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Paul Cauthen tickets using the website link and/or contact your ticket broker for more information. We guarantee that your country & folk tickets will arrive in time for the Paul Cauthen event!
4) What do I do if my order for Paul Cauthen tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Paul Cauthen tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Paul Cauthen order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Paul Cauthen tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Paul Cauthen tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
5) What do I do if I never received or I accidentally deleted the email needed to print my Paul Cauthen tickets?If you did not receive the email needed to print your Paul Cauthen tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Paul Cauthen receipt. They can resend the Paul Cauthen tickets for you. If you are unable to find your country & folk ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.