FAQ
1) What do I do if the alternative event that I have tickets for is cancelled and no replacement Penelope Scott event is scheduled?We suggest calling your ticket broker that was listed on your Penelope Scott order receipt. You may need to return the Penelope Scott tickets to receive a full refund. If you have received your Penelope Scott tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the Penelope Scott event in several cities. Can I view the entire Penelope Scott schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Penelope Scott tour dates to simplify your shopping experience. Just search Penelope Scott or browse the concert section for Penelope Scott. There you will see the Penelope Scott schedule listed and you'll find the dates that the Penelope Scott event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Penelope Scott or been to a concert or alternative event then feel free to just ask one of our ticket specialists.
3) Is there a way for me to verify that my Penelope Scott tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Penelope Scott, or any other, tickets. However, TicketSupply.com verifies that all Penelope Scott tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) Can I select my own seats for the Penelope Scott event?Yes, you can! View our inventory of Penelope Scott tickets and select the seat with a price that fits your budget. Our selection of alternative tickets are updated frequently, so check our site often if you do not initially find a Penelope Scott seat that meets your price requirements. We offer the lowest prices around so you are bound to find good alternative seats to see Penelope Scott in your location.
5) I think I may have received the wrong Penelope Scott tickets. What do I do?It is rare that a buyer will receive the wrong Penelope Scott tickets, but accidents can happen. If you believe that you have received the incorrect Penelope Scott tickets, please contact the ticket broker that is listed on your Penelope Scott receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Penelope Scott tickets are in a better section, then the ticket broker might have decided to upgrade your Penelope Scott tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Penelope Scott tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.