FAQ
1) Why are there sometimes fees charged for picking up Phora tickets?Last minute Phora orders may be subject to an additional fee because of the logistics of getting your Phora tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) How do I find parking information, security procedures, and the Phora gate opening times for the venue?The best way to get the most accurate and updated Phora event details is to contact venue directly. A rap & hip hop representative will be able to direct you to find more information about parking and any relevant security details for the Phora event. The representative will also be able to provide you with the Phora gate/door opening times. In most cases, this Phora event information will also be available on the venues web site.
3) What do I do if the Phora start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Phora event. They would be happy to let you know of any changes to the Phora event.
4) What do I do if my order for Phora tickets has not been confirmed by the ticket broker?If the rap & hip hop ticket broker has not confirmed your order for Phora tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Phora order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Phora tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Phora tickets, we will try to find those with a similar price and location. However, supply and demand for rap & hip hop events dictate price and location so there are no guarantees.
5) How can I get aisle seats to see Phora?For any tickets, including those to see Phora, aisle seats are a hot item. If any Phora ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Phora tickets. Buyers should read the information listed in the ticket posting details (under the Phora specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Phora seats are not located on an aisle.