FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Pictures From Home tickets?If you did not receive the email needed to print your Pictures From Home tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Pictures From Home receipt. They can resend the Pictures From Home tickets for you. If you are unable to find your broadway ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
2) How do I know if the Pictures From Home event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Pictures From Home event, contact the venue to see if the event has been postponed or cancelled. The theater venue will have the most updated Pictures From Home event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
3) Why are there sometimes fees charged for picking up Pictures From Home tickets?Last minute Pictures From Home orders may be subject to an additional fee because of the logistics of getting your Pictures From Home tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) How do I find parking information, security procedures, and the Pictures From Home gate opening times for the venue?The best way to get the most accurate and updated Pictures From Home event details is to contact venue directly. A broadway representative will be able to direct you to find more information about parking and any relevant security details for the Pictures From Home event. The representative will also be able to provide you with the Pictures From Home gate/door opening times. In most cases, this Pictures From Home event information will also be available on the venues web site.
5) How can I get aisle seats to see Pictures From Home?For any tickets, including those to see Pictures From Home, aisle seats are a hot item. If any Pictures From Home ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Pictures From Home tickets. Buyers should read the information listed in the ticket posting details (under the Pictures From Home specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Pictures From Home seats are not located on an aisle.