FAQ
1) I love pop & rock events! What are the prices of the tickets for Pond in my area?The prices for Pond are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to pop & rock; here you will then look for the Pond listed. Pond ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Pond tickets.
2) What are the service charges for Pond tickets?TicketSupply.com sells cheap Pond tickets featuring the lowest service charges online. The service charges vary per Pond event but are significantly less than our competitors. You can see the total ticket price for your Pond order on the checkout.
3) What do I do if my order for Pond tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Pond tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Pond order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Pond tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Pond tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) I bought Pond tickets but now I don't want to go. How do I cancel my order?Unfortunately, because pop & rock tickets are a one-of-a-kind item our Pond ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) What do I do if the Pond event that I had tickets for is postponed and rescheduled but I cannot go?If the Pond event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Pond tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Pond schedule to reflect the new date. TicketSupply.com is not responsible for postponed Pond events and can not issue any refunds for these. If there is no rescheduled date and the Pond event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.