FAQ
1) I bought Pour Minds Live tickets but now I don't want to go. How do I cancel my order?Unfortunately, because other theater tickets are a one-of-a-kind item our Pour Minds Live ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) There isn't time to ship my Pour Minds Live tickets; can I get my tickets at will call?Yes, you can either get your Pour Minds Live tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Pour Minds Live ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your other theater tickets. Note: If you are picking your Pour Minds Live tickets up at will call, be sure to bring your ID to the box office window.
3) I think I may have received the wrong Pour Minds Live tickets. What do I do?It is rare that a buyer will receive the wrong Pour Minds Live tickets, but accidents can happen. If you believe that you have received the incorrect Pour Minds Live tickets, please contact the ticket broker that is listed on your Pour Minds Live receipt and provide your order number. Please note that your name isn't always the name on the other theater tickets and that isn't a problem, those are your theater tickets. If the Pour Minds Live tickets are in a better section, then the ticket broker might have decided to upgrade your Pour Minds Live tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Pour Minds Live tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other theater tickets so you should not have any concerns.
4) As a buyer of Pour Minds Live tickets, what are my responsibilities?TicketSupply.com requires all Pour Minds Live ticket buyers to review and understand that all sales are final and that Pour Minds Live ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any other theater ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Pour Minds Live tickets will be good for the rescheduled date.
5) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Pour Minds Live"). Or, you can locate all performers at a particular theater venue and choose that way.