FAQ
1) What do I do if the propersleep event that I had tickets for is postponed and rescheduled but I cannot go?If the propersleep event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the propersleep tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the propersleep schedule to reflect the new date. TicketSupply.com is not responsible for postponed propersleep events and can not issue any refunds for these. If there is no rescheduled date and the propersleep event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement propersleep event is scheduled?We suggest calling your ticket broker that was listed on your propersleep order receipt. You may need to return the propersleep tickets to receive a full refund. If you have received your propersleep tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "propersleep"). Or, you can locate all performers at a particular concert venue and choose that way.
4) Can I select my own seats for the propersleep event?Yes, you can! View our inventory of propersleep tickets and select the seat with a price that fits your budget. Our selection of pop & rock tickets are updated frequently, so check our site often if you do not initially find a propersleep seat that meets your price requirements. We offer the lowest prices around so you are bound to find good pop & rock seats to see propersleep in your location.
5) Do you provide any guarantees for my propersleep tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your propersleep tickets will be authentic and that you will receive them in time to attend the propersleep event. If the propersleep tickets are hard tickets, they will be mailed to you. If propersleep tickets are emailable or are digital tickets, the broker may email them to you for your convenience.