FAQ
1) What do I do if my order for Psycho Circus tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Psycho Circus tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Psycho Circus order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Psycho Circus tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Psycho Circus tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
2) How do I find parking information, security procedures, and the Psycho Circus gate opening times for the venue?The best way to get the most accurate and updated Psycho Circus event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Psycho Circus event. The representative will also be able to provide you with the Psycho Circus gate/door opening times. In most cases, this Psycho Circus event information will also be available on the venues web site.
3) Why isn't my name displayed on my Psycho Circus tickets?You are purchasing these Psycho Circus tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Psycho Circus event. Since the concert venue only scans the ticket barcodes, the name on the Psycho Circus ticket is irrelevant. It should not prevent you from seeing Psycho Circus and experiencing the full alternative event.
4) I think I may have received the wrong Psycho Circus tickets. What do I do?It is rare that a buyer will receive the wrong Psycho Circus tickets, but accidents can happen. If you believe that you have received the incorrect Psycho Circus tickets, please contact the ticket broker that is listed on your Psycho Circus receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Psycho Circus tickets are in a better section, then the ticket broker might have decided to upgrade your Psycho Circus tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Psycho Circus tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
5) I want to purchase alternative tickets but I don't know if an event for Psycho Circus is planned in the near future. How do I find information about the Psycho Circus schedule?TicketSupply.com posts the Psycho Circus schedule if it has been made public. You can view the Psycho Circus schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Psycho Circus. Just select the tickets you want, make a purchase, and get ready to attend that alternative event of a lifetime!